What is the fare from the terminal to Robertson?
A fixed $309 one way for one or two passengers, up to $445 for eleven in one vehicle. It is the outbound fare plus the $10 airport pickup fee — set fees apply for pickups before 6am or after 8pm, and there is no public-holiday surcharge.
How do I find the driver at the terminal?
International arrivals are a terminal pickup: your name on a card inside the T1 hall, just past the customs doors, and help with the luggage from there. Domestic is a text from the baggage belt and the vehicle in the priority pickup zone as you reach the door.
How far is Robertson from Sydney Airport?
133 km, normally about 2 hr 3 min. You are driving away from Sydney's peak rather than into it, which is why the homeward leg tends to beat the outbound one on the same road.
Do I pay more if the flight is delayed?
No charge and no action needed from you. We watch the flight, the pickup shifts with it, and the free waiting allowance — an hour at T1, forty minutes at T2 and T3 — only starts once the wheels are actually down.
What if my flight is cancelled or diverted?
One message rebooks it. Since no money has changed hands and no card is held, there is nothing to refund and no fee to argue about.
Do you take card details at booking?
Nothing is payable in advance and no card is stored. The fare is settled with the driver when you get home — card, cash or PayID — with an emailed invoice on request.
Will the vehicle come all the way to my house?
Yes, that is the whole point of it. Properties along the highway and the side roads, most set back and unlit. In heavy rain the driver will confirm by phone rather than guess at a gate.
Is there a train from the airport?
Only partway. Burradoo or Bowral is the practical limit, the airport station access fee is $18.61 a head on top of the Opal fare, and the remaining distance is a pickup you would have to arrange anyway.
Is it worth pre-booking rather than using the rank?
Two things: certainty of price on a 133 km run, and certainty that a car exists at all. Both disappear at the rank on a busy night, which is generally the night you are landing.
Will you meet me at Western Sydney Airport too?
Yes. Nothing about the booking changes: $309, free waiting from touchdown, and no advance payment.
Do you have a vehicle big enough for eleven arriving passengers?
Yes — eleven arriving passengers and their luggage in one minibus for $445, about $40 a seat. If the group is split across two flights, tell us and we will either hold the vehicle or run two pickups.
Do you carry child restraints for arriving families?
Yes and no charge. Capsules, forward-facing seats and boosters are fitted before departure for the airport, which is why the ages matter at booking rather than on the day.
Will you meet a flight landing after midnight?
Yes — pickups from 8pm to 10pm add $10, and after 10pm $20. Robertson has its own weather and it does not care what time your flight landed.
When should I book the trip home?
Anything from twenty-four hours ahead is usually fine, though peak holiday periods fill earlier. Booking the arrival alongside the departure saves thinking about it twice.
What if I come out earlier than expected?
Just message. The driver will either be nearby already or will tell you precisely how long — we would rather give you an honest fifteen minutes than an optimistic five.
Which other localities nearby do you cover?
Fitzroy Falls, Bundanoon, Burrawang, Exeter, plus the whole of the surrounding district. All 75 localities have their own arrivals page and their own fixed fare.