The questions we are asked most, answered properly rather than in a sentence. If what you need is not here, the phone is answered around the clock and asking costs nothing.
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The price is published, not quoted. Every one of the 75 suburbs we serve has a fixed fare printed on the fares page in four vehicle sizes. Pickups from an airport or terminal add $10, and there are separate fares to Sydney Airport, Western Sydney International and both cruise terminals, because we price by where you live rather than by where you are going.
Nothing is charged until the trip is finished. No deposit, no card held, no cancellation window to keep an eye on. The driver is paid at the end — card, cash or PayID, with a 1.8% surcharge on card only — which is also why a cancelled flight is a diary edit rather than a refund request.
Delays are our problem. Arrival bookings track the flight number from wheels-down, with sixty minutes of free waiting at T1 and forty at T2 and T3, measured from touchdown rather than from the schedule.
Tell us luggage and ages, not just headcount. The two things most often left out of a booking are the number of cases and the ages of any children, and both change which vehicle we send.
Everything else
Between $139 and $949 one way depending on the suburb and the number of passengers. Every suburb has a published price to each destination and you can read it on the fares page without asking anyone for a quote.
No. Nothing is charged at booking and no card details are held. The driver is paid at the end of the trip by card, cash or PayID.
Yes, all three, plus one suitcase and one carry-on per passenger and airport access fees. There is no fuel levy, no booking fee and no weekend or holiday loading. Set fees apply for early, late and airport pickups and for extra bags, and paying by card adds a 1.8% surcharge — cash and PayID have none.
No. There is no weekend or holiday loading; set fees apply for pickups before 6am (+$20), 8pm–10pm (+$10) and after 10pm (+$20). A Good Friday pickup costs what a Tuesday pickup at the same hour costs from the same address.
No — collecting you from an airport or cruise terminal adds a set $10, and each destination has its own published fare. We price by the suburb you live in rather than by where you are going, so Sydney Airport, Western Sydney International, White Bay and the Overseas Passenger Terminal each have their own published fare from your address, with the two cruise terminals priced the same.
Nothing, from your side. We track the flight number from wheels-down, so the driver's arrival moves with the aircraft. Sixty minutes of free waiting is included at T1 and forty at T2 and T3, measured from touchdown rather than from the scheduled time.
Inside the terminal with your name on a sign — in the arrivals hall past customs at T1, and at the bottom of the escalators by the carousels at T2 and T3. You are not sent out to a pickup bay.
Never. Every booking is a private vehicle for your party alone, door to door, with no second pickup on the way.
Up to eleven, in the minibus, at one published fare. Below that it is a sedan for one or two, a Kia Carnival for three or four, and a people mover for five or six.
Yes — rear-facing capsules for 0–6 months, forward-facing seats with an inbuilt harness for 6 months to 4 years, and booster seats for 4 to 7 years, all fitted before the car leaves and included in the fare. Send us each child’s age and approximate weight rather than just the number — the age determines which restraint is legally required.
Two or three days for an ordinary weekday trip. More for school holidays, the fortnight around Christmas, cruise embarkations, and anything needing the eleven-seat minibus, which is the vehicle that runs out first.
Yes. Outside twenty-four hours there is no charge and nothing to refund, because nothing was taken. Inside twenty-four hours a fee may apply — the detail is in clause 4 of the terms.
Yes, and for 74 of our 75 suburbs it is the closer airport — often by twenty to thirty minutes each way. It has its own published fare, usually lower than the Sydney Airport run from the same address.
Yes, to both White Bay at Rozelle and the Overseas Passenger Terminal at Circular Quay, at one price to either. Neither terminal has long-stay parking, which is why most cruise passengers from this district book a transfer.
Book against the ship's scheduled arrival and send the group or tag colour when it appears in your cabin, usually the evening before. Re-timing costs nothing.
Yes — hotels, guest houses, B&Bs, farm stays and function centres. The fare is the published price for the suburb the property is in.
Send us the address and we will price it individually. That quote is fixed once you accept it, exactly like a published fare.
Not always, and we say so. One person travelling light is usually better off on the train; a couple on a short trip with pre-booked budget parking may pay less than a return transfer. From two passengers up with luggage, or at any unsocial hour, the transfer generally wins. The comparison pages set out the arithmetic.
Yes, as an authorised service provider under the NSW Point to Point Transport framework. The provider number is listed on this site.
To the driver at the end of the trip, by card (EFTPOS, plus a 1.8% surcharge), cash or PayID — the only point at which money changes hands. Digital or QR receipts are available on request. Card payments carry a 1.8% surcharge; cash and PayID do not. Digital or QR receipts are available on request. Digital or QR receipts are available on request. Approved corporate accounts are invoiced monthly on 14-day terms, and a tax invoice is issued on request.
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The pages people usually open next.
The phone is answered around the clock and asking costs nothing. If you would rather have the answer in writing, email is replied the same day.
Available every day of the year, at any hour; set fees apply for pickups before 6am or after 8pm. See the full fare list, the fleet or every suburb we serve.
Private, fixed-fare airport and cruise transfers from 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands. A published fare per suburb for each destination, tolls and GST inside it, no deposit and no weekend loading — you pay the driver on the day of travel.
Sister services run by the same local team.