How much is a cruise transfer from Robertson?
Between $349 and $489, decided by how many seats you need. Rozelle and Circular Quay cost the same.
Do you go to both cruise terminals?
We drive to both at the same fare. Rozelle's White Bay is 143 km from Robertson; the Overseas Passenger Terminal at Circular Quay is 145 km. The ticket tells you which, and if it does not, send it to us and we will work it out.
How long is the drive from Robertson to the terminal?
143 km and roughly 2 hr 24 min to Rozelle; 145 km and about 2 hr 28 min to the Quay. Allow for the terminal approach on top of the drive — we do.
How do you work out the pickup time for a cruise?
We use the boarding window on your cruise documents, not the sailing time. Those are different numbers and the second one is no use for planning a pickup.
How much luggage can you take?
Plenty, provided we know in advance. On a sail day the luggage usually outranks the passenger count when we choose the class.
When do I actually pay?
No deposit and no card on file. Payment happens on the day you sail.
Do you pick us up again when the ship comes back?
Yes, and most people book both at once. Disembarkation runs by luggage tag rather than a published time, so the return is worked off a message from you at the terminal doors — the detail is on the cruise terminal to Robertson page.
Can eleven of us travel together?
One minibus takes eleven for $489. Groups sailing together usually have more luggage than the seat count implies, which is worth mentioning at booking.
Could we get to White Bay on public transport?
There is no train to White Bay at all, and reaching Circular Quay from Robertson means a drive to a station, a change or two, and a walk with a fortnight's packing.
Is there a charge for child restraints?
Capsules, forward-facing seats and boosters, all fitted before we arrive and all at no cost. We need the ages when you book.
Will you collect at 4am for a morning boarding?
Any hour, including weekends and public holidays; set fees apply for pickups before 6am or after 8pm. Robertson has its own weather and it does not care what time your flight landed.
Do you also do airport transfers?
That is most of what we do. Fares, drive times and leave-by tables for Sydney Airport are on the Robertson to Sydney Airport page, and Western Sydney International has its own page.
How far ahead should we book?
A day or two outside the peak. Over the summer sailing season, considerably more; that is when the terminals and the fleet are both busiest.
Can you collect from several addresses in one booking?
Within one suburb, yes, and at the same price. Spread across the district we would rather quote it properly than squeeze it.
Can we change the booking after the cruise line changes the date?
No fee either way. We move it to the new date and the fare stays the same.
Do you drop at the terminal doors or a car park?
As close as the marshals allow, which at both terminals is the entrance itself.
Which other localities nearby do you cover?
Fitzroy Falls, Bundanoon, Burrawang, Exeter and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance to both terminals.