How much is a cruise transfer from Burradoo?
A fixed $315 one way for one or two passengers, up to $455 for eleven in one vehicle. It is your suburb's published cruise fare — the same whichever terminal you sail from.
Which terminal will my ship sail from?
Both terminals, same price. White Bay (127 km from here) is the easier approach; the OPT at Circular Quay (129 km) has the tighter kerb but puts you right on the harbour.
How much time should we allow for the drive?
127 km and roughly 2 hr 3 min to Rozelle; 129 km and about 2 hr 7 min to the Quay. Allow for the terminal approach on top of the drive — we do.
How do you work out the pickup time for a cruise?
From your boarding window rather than the departure time on the ticket. Cruise lines board by deck and luggage tag across several hours, so the useful number is when your deck can board — we work back from that, plus the drive and the terminal approach.
Will our cruise cases fit?
Cruise bags are bigger and there are more of them, which is why we ask about them at booking rather than discovering the problem in your driveway. The vehicle is sized from the back forwards.
Is a deposit required?
No. Nothing is charged at booking and no card is held. You pay the driver at the terminal on the day, by card, cash or PayID, with a tax invoice emailed afterwards if you want one.
Can you meet us at disembarkation?
Yes, and most people book both at once. Disembarkation runs by luggage tag rather than a published time, so the return is worked off a message from you at the terminal doors — the detail is on the cruise terminal to Burradoo page.
What is the largest group you can take to the terminal?
Yes — eleven passengers in one minibus for $455, about $41 a seat. On a cruise run the luggage is the limit rather than the seats, so tell us the case count and we will be straight with you about whether it all fits.
What are the alternatives to a booked car?
There is no train to White Bay at all, and reaching Circular Quay from Burradoo means a drive to a station, a change or two, and a walk with a fortnight's packing.
Are child seats available?
Capsules, forward-facing seats and boosters, all fitted before we arrive and all at no cost. We need the ages when you book.
Will you collect at 4am for a morning boarding?
Yes — the early boarding windows are routine here; pickups before 6am add $20. College terms produce clusters of late arrivals, often students coming back from interstate or overseas.
Can you take us to the airport as well?
That is most of what we do. Fares, drive times and leave-by tables for Sydney Airport are on the Burradoo to Sydney Airport page, and Western Sydney International has its own page.
How much notice do you need?
Earlier than you would for a flight. The cruise season concentrates a lot of sailings into a few weeks.
We are travelling with family from two houses — is that possible?
Within one suburb, yes, and at the same price. Spread across the district we would rather quote it properly than squeeze it.
Is there a cancellation fee?
No fee either way. We move it to the new date and the fare stays the same.
Where exactly does the vehicle stop?
As close as the marshals allow, which at both terminals is the entrance itself.
Which other localities nearby do you cover?
Berrima, Bowral, Moss Vale, Welby and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance to both terminals.