How much is a transfer from the cruise terminal to Burradoo?
A fixed $315 one way for one or two passengers, up to $455 for eleven in one vehicle. It is the sail-day fare plus the $10 terminal pickup fee, and any time-of-day fee.
How do you handle a pickup when the ship releases people in waves?
There is no fixed pickup time, because there is nothing reliable to fix it to. The driver is nearby from early and pulls in on your text.
What if we are held up in customs?
Nothing is charged for waiting. A late berthing, a long customs queue or a slow lift are all free time here.
How far is Burradoo from White Bay?
About 2 hr 3 min for the 127 km from White Bay at Rozelle, and 2 hr 7 min for the 129 km from the Overseas Passenger Terminal at Circular Quay. The slow part is getting out of the terminal precinct rather than the motorway.
Which terminal will my ship dock at?
Both, each with its own published fare. White Bay is at Rozelle and takes most of the shorter sailings; the Overseas Passenger Terminal is at Circular Quay and takes the larger international ships. Your cruise documents name it — from Burradoo it is 127 km from White Bay and 129 km from the Quay.
Will our luggage fit?
Plenty, provided we know in advance. Duty free, gifts and a fortnight of washing all have to go somewhere, and a sedan that fitted you on the way out may not on the way back.
When do I actually pay?
No deposit and no card on file. Payment happens at the end of the trip.
Is it door to door from the terminal?
Yes, the address you give us is where the trip ends. The longest driveways in the Highlands and very few visible numbers. The property name is essential rather than helpful here.
Is a booked car better than the rank at the terminal?
On disembarkation morning, considerably. Two or three thousand passengers come off at once and a 127 km fare out to this district is one plenty of drivers would rather not take. A booked car is already there and already priced.
Can eleven of us travel home together?
Yes — eleven passengers in one minibus for $455, about $41 a seat. With a full cruise load we will be straight with you about whether the luggage fits alongside the people.
Are child seats available?
Capsules, forward-facing seats and boosters, all fitted before we arrive and all at no cost. We need the ages when you book.
What are the alternatives?
There is no train at White Bay, and from Circular Quay to Burradoo is a long trip with several changes and a walk at both ends. The bags are what rule it out.
Do you also do the sail-day run?
Both, and most people book them together. Boarding-window timing, terminal drop detail and the fare are on the Burradoo cruise transfers page.
Can you drop at several addresses on the way home?
Several doors in the same town is an ordinary arrangement — tell us at booking and we plan the order.
What if the cruise is cancelled or the itinerary changes?
No fee. We move it to the new date and the fare stays the same.
How does the pickup actually start?
One text. When you are through the hall with the cases, message the number on your confirmation and the driver comes to the doors. That is the whole arrangement.
Do you serve the towns for disembarkations?
Berrima, Bowral, Moss Vale, Welby and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance from both terminals.