How much is a transfer from the cruise terminal to Bundanoon?
Between $365 and $505, set by the seat count. White Bay and Circular Quay cost the same.
How do you handle a pickup when the ship releases people in waves?
There is no fixed pickup time, because there is nothing reliable to fix it to. The driver is nearby from early and pulls in on your text.
What if we are held up in customs?
Nothing is charged for waiting. A late berthing, a long customs queue or a slow lift are all free time here.
How long is the drive home?
About 2 hr 21 min for the 150 km from White Bay at Rozelle, and 2 hr 26 min for the 152 km from the Overseas Passenger Terminal at Circular Quay. The slow part is getting out of the terminal precinct rather than the motorway.
Which terminal will my ship dock at?
Both terminals, same price. The OPT has the tighter kerb, which is why we wait nearby and come in on your message rather than sitting on it.
How much can you carry on the way home?
That is exactly why we ask for a case count at booking. A cruise comes home heavier than it left, and the vehicle is chosen for the boot rather than the seats.
When do I actually pay?
No. Nothing is charged at booking and no card is held. You pay the driver at your door on the day, by card, cash or PayID, with a tax invoice emailed afterwards if you want one.
Is it door to door from the terminal?
Yes, the address you give us is where the trip ends. Village streets are manageable; the properties out toward the national park are not. Give us the road and the property name if you are beyond the village grid.
Is it worth pre-booking the trip home?
On disembarkation morning, considerably. Two or three thousand passengers come off at once and a 150 km fare out to this district is one plenty of drivers would rather not take. A booked car is already there and already priced.
Can eleven of us travel home together?
Eleven is the maximum in one vehicle at $505. Groups off a ship usually have more luggage than the seat count suggests, so mention the cases at booking.
Do you fit capsules and boosters for the drive home?
All three types, free, and installed before the vehicle leaves for the terminal.
Is there public transport from the cruise terminals?
There is no train at White Bay, and from Circular Quay to Bundanoon is a long trip with several changes and a walk at both ends. The bags are what rule it out.
Do you cover both ends of the cruise?
Both, and most people book them together. Boarding-window timing, terminal drop detail and the fare are on the Bundanoon cruise transfers page.
We are travelling with family going to two houses — is that possible?
Yes, provided they are close together. Two or three stops in the same suburb is normal and does not change the fare; stops in different towns are quoted separately so nobody is surprised.
What if the cruise is cancelled or the itinerary changes?
No fee. We move it to the new date and the fare stays the same.
What do we need to do on the morning?
One text. When you are through the hall with the cases, message the number on your confirmation and the driver comes to the doors. That is the whole arrangement.
Which other localities nearby do you cover?
Robertson, Fitzroy Falls, Burrawang, Exeter and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance from both terminals.