What is the fare from Circular Quay to Moss Vale?
Between $335 and $475, set by the seat count. White Bay and Circular Quay cost the same.
How do you handle a pickup when the ship releases people in waves?
By message rather than by clock. That is the only arrangement that survives a disembarkation, where the release order is by tag colour and not by cabin number.
Do I pay for the waiting time?
Nothing is charged for waiting. A late berthing, a long customs queue or a slow lift are all free time here.
How long will we be in the car?
About 2 hr 9 min for the 135 km from White Bay at Rozelle, and 2 hr 14 min for the 137 km from the Overseas Passenger Terminal at Circular Quay. The slow part is getting out of the terminal precinct rather than the motorway.
What is the difference between White Bay and Circular Quay?
We meet ships at both. Rozelle is 135 km from Moss Vale; Circular Quay is 137 km. If the paperwork is not clear, send it to us and we will work out which.
Will our luggage fit?
Plenty, provided we know in advance. Duty free, gifts and a fortnight of washing all have to go somewhere, and a sedan that fitted you on the way out may not on the way back.
Do I pay before I sail?
No. Nothing is charged at booking and no card is held. You pay the driver at your door on the day, by card, cash or PayID, with a tax invoice emailed afterwards if you want one.
Is it door to door from the terminal?
Yes — no interchange and no shared leg. Town addresses are straightforward. The properties out along the highway need a name — the frontages are long and the numbers are not always visible.
Is a booked car better than the rank at the terminal?
The gap is widest exactly when you need it least — a whole ship emptying into one rank inside two hours. A pre-booked vehicle is not part of that.
Do you have a vehicle for a group coming off a ship?
Yes — eleven passengers in one minibus for $475, about $43 a seat. With a full cruise load we will be straight with you about whether the luggage fits alongside the people.
Do you fit capsules and boosters for the drive home?
All three types, free, and installed before the vehicle leaves for the terminal.
What are the alternatives?
Not with cruise luggage. White Bay has no station at all, and while Circular Quay does, reaching Moss Vale from it means a change and then still a car at the far end.
Do you also do the sail-day run?
Both, and most people book them together. Boarding-window timing, terminal drop detail and the fare are on the Moss Vale cruise transfers page.
Can you drop at several addresses on the way home?
Within one suburb, yes, at the same price. Spread across the district we would rather quote it properly.
What if the cruise is cancelled or the itinerary changes?
No fee. We move it to the new date and the fare stays the same.
How will the driver know we are off the ship?
You text, we come in. No calling ahead, no guessing, and no charge for the time before the message arrives.
Which suburbs nearby do you also drive home from the terminals?
Sutton Forest, Glenquarry, Burradoo, Berrima and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance from both terminals.