How much is a transfer from the cruise terminal to Buxton?
$275 for a couple, rising in fixed steps to $415 for a full minibus. Terminal pickups add a set $10 fee; there is no weekend loading.
How do you handle a pickup when the ship releases people in waves?
You message us when you are actually through, and the driver comes to the terminal doors. Cruise lines call passengers down by luggage tag across a couple of hours, so there is no booked minute to miss and no penalty for a slow morning.
Do I pay for the waiting time?
No. The driver waits nearby at no charge, however long the hall takes. There is no meter on this booking and no waiting fee.
How far is Buxton from White Bay?
White Bay is 1 hr 28 min from home, Circular Quay 1 hr 32 min. Both are door-to-door figures.
Do you meet ships at both terminals?
We meet ships at both. Rozelle is 98 km from Buxton; Circular Quay is 100 km. If the paperwork is not clear, send it to us and we will work out which.
How much can you carry on the way home?
Plenty, provided we know in advance. Duty free, gifts and a fortnight of washing all have to go somewhere, and a sedan that fitted you on the way out may not on the way back.
Is a deposit required?
No deposit and no card on file. Payment happens at the end of the trip.
Can you take us straight to our door?
Yes, the address you give us is where the trip ends. Long unlit driveways with bush on both sides are the norm. Leave a light on if you can; if you cannot, tell us and the driver will use the property name on the gate to confirm before turning in.
Why not just take a taxi when we get off?
On disembarkation morning, considerably. Two or three thousand passengers come off at once and a 98 km fare out to this district is one plenty of drivers would rather not take. A booked car is already there and already priced.
What is the largest group you can meet?
Yes — eleven passengers in one minibus for $415, about $38 a seat. With a full cruise load we will be straight with you about whether the luggage fits alongside the people.
Are child seats available?
Yes and no charge — the ages matter at booking so the right seats are already in the car.
Is there public transport from the cruise terminals?
Realistically no. It is not the distance, it is doing it with a fortnight of luggage.
Can you drop at several addresses on the way home?
Yes, provided they are close together. Two or three stops in the same suburb is normal and does not change the fare; stops in different towns are quoted separately so nobody is surprised.
What if the cruise is cancelled or the itinerary changes?
Tell us and it moves at no cost. Nothing is charged in advance, so there is no cancellation fee and nothing to refund.
How does the pickup actually start?
One text. When you are through the hall with the cases, message the number on your confirmation and the driver comes to the doors. That is the whole arrangement.
Which other localities nearby do you cover?
Bargo, Avon, Yanderra, Couridjah and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance from both terminals.