How much is a transfer from the cruise terminal to Warragamba?
$229 for a couple, rising in fixed steps to $319 for a full minibus. Terminal pickups add a set $10 fee; there is no weekend loading.
How do you handle a pickup when the ship releases people in waves?
By message rather than by clock. That is the only arrangement that survives a disembarkation, where the release order is by tag colour and not by cabin number.
What if we are held up in customs?
Nothing is charged for waiting. A late berthing, a long customs queue or a slow lift are all free time here.
How far is Warragamba from White Bay?
About 1 hr 5 min for the 67 km from White Bay at Rozelle, and 1 hr 9 min for the 71 km from the Overseas Passenger Terminal at Circular Quay. The slow part is getting out of the terminal precinct rather than the motorway.
Which terminal will my ship dock at?
Both terminals, same price. The OPT has the tighter kerb, which is why we wait nearby and come in on your message rather than sitting on it.
How much can you carry on the way home?
Plenty, provided we know in advance. Duty free, gifts and a fortnight of washing all have to go somewhere, and a sedan that fitted you on the way out may not on the way back.
When do I actually pay?
No deposit and no card on file. Payment happens at the end of the trip.
Do you drop right at the address?
Yes, the address you give us is where the trip ends. Dam-town streets are compact and easy; the surrounding acreage is not. If you are outside the town grid, give us the road and the property name.
Why not just take a taxi when we get off?
Two things a rank cannot give you: a boot chosen for cruise luggage, and a known price on a long run out of the city.
Do you have a vehicle for a group coming off a ship?
Eleven is the maximum in one vehicle at $319. Groups off a ship usually have more luggage than the seat count suggests, so mention the cases at booking.
Is there a charge for child restraints?
All three types, free, and installed before the vehicle leaves for the terminal.
Is there public transport from the cruise terminals?
Realistically no. It is not the distance, it is doing it with a fortnight of luggage.
Do you also do the sail-day run?
Both, and most people book them together. Boarding-window timing, terminal drop detail and the fare are on the Warragamba cruise transfers page.
We are travelling with family going to two houses — is that possible?
Several doors in the same town is an ordinary arrangement — tell us at booking and we plan the order.
Can we move the booking?
One message reschedules it, free. Itineraries move more often than flight times, which is one reason we take no deposit.
What do we need to do on the morning?
You text, we come in. No calling ahead, no guessing, and no charge for the time before the message arrives.
Which suburbs nearby do you also drive home from the terminals?
Silverdale, Wallacia, Glenmore, Wilton and the rest of the district — all 75 suburbs across Wollondilly Shire, Macarthur and the Southern Highlands, each with its own published fare and its own distance from both terminals.